Influence by Robert Cialdini
Know the levers behind every yes, use them honestly, and notice when they work on you.
Three takeaways for AI PMs
- Get a small commitment before the big ask: Consistency is the cheapest lever you have.
- Manufacture honest social proof: Launch adoption follows visible peers, not announcements.
- Audit where your product borrows authority: Confident tone, citations, percentages and polished formatting all trigger deference.
Do this Monday
- Before the next launch, list which of the six principles the rollout plan actually uses and add one it does not, usually a visible early adopter.
- In your next eval conversation with engineering, replace the request to adopt evals with a request to label 20 traces together by Friday.
- Before the next design review, mark every authority cue in your AI feature's output and strike the ones the evals do not back.