The Making of a Manager by Julie Zhuo
Purpose, people, process: your job is the team's outcome, not your own output.
Three takeaways for AI PMs
- Diagnose with purpose, people, process before you fix anything: When a team stalls, ask which lever is broken.
- Spend your first ninety days listening: Meet every person, ask what to keep and what to change, and do not reorganise anything you do not yet understand.
- Give feedback that names the problem, not the fix
Do this Monday
- In your next one-to-one with each report, ask what you should keep doing and what you should change, and write the answers down before you change any process.
- Before your next interview loop, write the three things a great hire would demonstrate, share it with every interviewer, and add one question that must be answered live without a tool.
- Within 24 hours of the next piece of work you have an opinion on, send one sentence of feedback that names the problem rather than the solution.